Privacy Policy

Last Updated: December 3, 2025

Introduction

Crafteduospecial respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you use our tailoring and clothing repair services or visit our website at crafteduospecial.ddd.

Information We Collect

We collect information necessary to provide quality tailoring services:

• Contact information including name, email address, phone number, and mailing address
• Service preferences and garment details for alterations and repairs
• Measurement data required for custom fitting and alterations
• Payment information processed securely through our payment systems
• Communication records related to your service requests and inquiries

How We Use Your Information

Your information is used exclusively for service delivery and customer support:

• Processing and completing tailoring and repair orders
• Communicating about your garments, appointments, and service updates
• Maintaining accurate records of measurements and preferences for future services
• Responding to inquiries, questions, and customer support needs
• Improving our services based on customer feedback and preferences
• Sending service notifications and important business communications

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include secure storage systems, encrypted communications, and restricted access to personal data on a need-to-know basis.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. Information may be shared only in the following circumstances:

• With service providers who assist in business operations under strict confidentiality agreements
• When required by law, court order, or legal process
• To protect the rights, property, or safety of crafteduospecial, our customers, or others

Garment Custody and Care

We maintain secure storage for garments entrusted to us during the alteration and repair process. Detailed records are kept to track each item throughout our workshop. We handle all garments with professional care and maintain insurance coverage for items in our possession.

Data Retention

We retain customer information for as long as necessary to provide services and comply with legal obligations. Measurement and preference data may be kept to facilitate future services. You may request deletion of your information at any time, subject to legal retention requirements.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal data
• Opt out of marketing communications while still receiving service updates
• Withdraw consent for data processing where applicable

Cookies and Website Technologies

Our website uses essential cookies to ensure proper functionality. We do not use tracking cookies or third-party analytics that collect personal information. For more details, see our Cookies Policy.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

Changes to Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with a revised date. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact Information

For questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

• Address: 1706 Northwest 16th Street, Miami, FL 33125, United States
• Phone: +1 315 736 1452
• Email: contactuse@crafteduospecial.cv